FAQS

When can I expect my order?

We take orders for Toowoomba flower deliveries up until 12pm or until sold out if prior to 12pm. After this our posies are packaged up and sent on route with a delivery driver. They should head your way by 5pm for businesses and 6pm for residential addresses. We do deliver to Toowoomba Base Hospital, St Andrew's Hospital and St Vincent's Hospital. Please note we can't guarantee any specific delivery times due to the drivers taking the most efficient route for the day.

What size are the posies?

We try to be consistent with sizes however this can change with the style of flower used on the day you order. You can see examples on our Instagram highlights.

Where do you deliver to?

We deliver our flowers to selected suburbs in Toowoomba listed below. We also deliver to businesses, Toowoomba Hospital, St Vincent's Hospital and St Andrew's Hospital. For special custom orders we may deliver outside this range so shoot us an email if you have any queries at hello@rubylaneflowerco.com

Instagram - @rubylaneflowerco      Facebook - /rubylaneflowerco

Delivery suburbs (please note some areas incur a delivery fee):

BLUE MOUNTAIN HEIGHTS

CENTENARY HEIGHTS

COTSWOLD HILLS

CRANLEY

DARLING HEIGHTS

DRAYTON

EAST TOOWOOMBA

FINNIE

GLENVALE

GOWRIE JUNCTION

HARLAXTON

HARRISTOWN

HIGHFIELDS

HODGSON VALE 

KEARNEYS SPRING

MIDDLE RIDGE

MOUNT LOFTY

MOUNT KYNOCH

NEWTOWN

NORTH TOOWOOMBA

PRINCE HENRY HEIGHTS

RANGEVILLE

ROCKVILLE

SOUTH TOOWOOMBA

TOOWOOMBA CITY

TOP CAMP 

TORRINGTON

VALE VIEW 

WELLCAMP

WESTBROOK 

WILSONTON

Can I order for a future date?

Of course! We love pre-orders for our flower deliveries as it ensures you won't miss out on the day! 

What if no one is home?

If nobody is home we will do our best to find a shady spot, as well as leaving your flowers wrapped up in some water in either eco-friendly cellophane or a glass jar. Please leave any special instructions as to where to leave the posies in the 'special notes' section when placing your order if you are concerned about them being left.

What if I make a mistake on the delivery address?

Don't worry! Just shoot us an email with the correct address and we will try to get it fixed before the posies head out on their run. Try to be correct and concise when entering the first time though as if we deliver to the wrong address and have to redeliver, we will have to charge a $12.50 redelivery fee to send it out the next delivery day.

Do you do flowers for weddings/events?

We do, however we only do a limited amount of local weddings per year. Email hello@rubylaneflowerco.com to contact us for availability!